Providing a service to receive, hold, or forward mail for guests who are staying at the property for an extended period.
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The penalties or actions taken against guests who violate the established house rules, ranging from warnings to financial penalties to eviction from…
A hypothetical software or platform that analyzes guest data to provide insights into booking patterns, preferences, and sentiment. This information can help…
A communication strategy that prioritizes building strong relationships with guests through personalized interactions and timely responses. This involves leveraging technology to automate…
Collaborating with local businesses, tour operators, or service providers to enhance the guest experience and generate additional revenue streams.