A comprehensive guide for on-site staff or property managers outlining standard operating procedures, guest communication protocols, and emergency response plans.
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The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
The hiring of trained and insured cleaning services to thoroughly clean and sanitize a short-term rental between guest stays.
The process of preparing a short-term rental for new guests between bookings, including cleaning, restocking supplies, and performing necessary maintenance.
A system for monitoring rental income, expenses, and financial performance of the short-term rental business, often using spreadsheets or specialized software.