A comprehensive guide for on-site staff or property managers outlining standard operating procedures, guest communication protocols, and emergency response plans.
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Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.
The shortest duration of stay that hosts allow for their listings, often varying by season or demand.
Refers to the seamless integration between a property management system (PMS) and online travel agents (OTAs) like Airbnb and VRBO, enabling real-time…
The process of examining data related to the length of guest stays at a short-term rental property to identify patterns and optimize…