A comprehensive guide for on-site staff or property managers outlining standard operating procedures, guest communication protocols, and emergency response plans.
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Features and systems within the rental property that allow guests to adjust the temperature, such as heating, air conditioning, and ventilation.
A third-party service that manages security deposits for short-term rentals, holding funds securely and disbursing them according to the terms agreed upon…
The speed at which a host responds to guest inquiries and messages. A high response rate is crucial for achieving Superhost status…
The terms and conditions that outline the rules and penalties for canceling a short-term rental booking, for both hosts and guests.