Identifying and proactively addressing the most common questions that guests have about the property, check-in process, and local area, improving communication and guest satisfaction.
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Technologies and methods enabling secure and convenient access for guests, such as smart locks with unique codes, keyless entry systems, or lockboxes,…
A legally binding contract between a property owner and a property manager outlining the terms of their business relationship, including services, fees,…
The use of data and software tools to track performance metrics related to yield management, such as occupancy rates, average daily rates…
Feedback and ratings provided by guests after their stay at a short-term rental property, influencing future booking decisions.