Identifying and proactively addressing the most common questions that guests have about the property, check-in process, and local area, improving communication and guest satisfaction.
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Going above and beyond to create an exceptionally positive and memorable experience for guests, exceeding their expectations and fostering loyalty.
Providing guests with quick access to emergency contact information, such as local authorities or the host’s number, through a QR code.
Using the personal story of the property owner or host as a marketing tool to create a connection with potential guests and…
All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.