Implementing a system where hosts actively collect, analyze, and learn from guest feedback to improve their listings and services over time.
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The preferred methods and frequency of communication that guests opt for when interacting with hosts, ranging from messaging platforms to email or…
A thoughtful gesture of providing guests with a basket of complimentary items upon arrival, such as snacks, beverages, or local products.
A digital or physical resource providing guests with essential information about the property, amenities, local area, and house rules.
A plan for maintaining regular and engaging communication with past, present, and potential guests throughout the year to build relationships and encourage…