A system for collecting, analyzing, and responding to guest feedback, including reviews, surveys, and direct communication.
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The level of uncertainty or potential negative outcomes that guests associate with booking a short-term rental, often influenced by factors like reviews,…
The practice of maintaining consistent pricing for the same room type across all booking channels to avoid customer confusion and platform penalties.
Online payments processed through the Stripe platform, often used for booking transactions in short-term rentals.
Represents the legal and regulatory aspects of short-term rental management, ensuring compliance with local laws, taxes, and insurance requirements.