A concise and easily digestible set of house rules for guests, presented in a format that can be reviewed quickly, such as a video or infographic.
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Unique and authentic activities or attractions that showcase the true essence of a destination, often recommended by hosts to enhance the guest…
A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
Security measures implemented by the host to ensure the safety and protection of both the property and guests, such as security cameras,…
An economic model based on sharing, renting, or borrowing assets or services, often facilitated by online platforms like Airbnb.