A loyalty program that rewards guests for frequent bookings with discounts, perks, or exclusive benefits.
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The geographic location or demographic group from which the majority of bookings for a short-term rental originate.
A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue….
A hypothetical type of smart lock with advanced features, potentially supporting remote access and guest management integrations for seamless check-ins.
A shift in focus from simply providing accommodation to crafting memorable and engaging experiences for guests throughout their stay.