A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on how far in advance they cancel.
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The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
The level of noise permitted in a short-term rental property, as outlined in house rules, and the host’s approach to managing noise…
Refers to the Norwegian Health, Safety, and Environment (HSE) regulations relevant to short-term rentals. Hosts are responsible for meeting specific requirements to…
Emphasizing the unique and desirable aspects of a property in listings and marketing materials to attract guests.