A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on how far in advance they cancel.
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The process of verifying a potential guest’s identity and assessing their suitability as a renter before confirming their booking.
A digital equivalent of a handwritten signature used to sign rental agreements and other legal documents electronically.
Excessive noise levels that can negatively impact the guest experience and lead to complaints, especially in urban short-term rentals.
Digital documents or emails provided to guests upon booking confirmation, containing essential information about the property, amenities, and local area.