A cancellation policy that allows guests to cancel their reservation and receive a full or partial refund up to a certain point before their scheduled arrival date.
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The ending of a short-term rental agreement, either upon its natural expiry date or due to unforeseen circumstances like breach of contract.
A South African term, similar to “Wow!” or “Geez!”, often used by guests to express surprise or amazement at a property’s features…
The process of verifying the identity and assessing the risk of potential guests before confirming a booking.
Specialized insurance policies designed to cover multiple short-term rental properties under a single policy, often offering broader coverage than traditional homeowner’s insurance.