Data-driven insights and metrics that track the performance of short-term rental listings, including views, inquiries, bookings, and guest reviews, used to identify areas for improvement.
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A policy outlining the consequences for guests who book a short-term rental but do not show up, typically involving partial or full…
The variety of communication channels and features available to hosts and guests within a short-term rental platform or through external apps.
Creating a smooth and stress-free check-in process for guests, with clear instructions, easy access to the property, and prompt assistance if needed.
Prioritizing the guest experience in all aspects of property management, from communication and maintenance to problem-solving and feedback.