A secure access method for short-term rentals that eliminates the need for physical keys, allowing guests to enter the property using a code, keycard, or smartphone app.
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Effective and responsive communication with guests throughout their short-term rental experience, from pre-booking inquiries to post-stay feedback.
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
The percentage of time a short-term rental property is occupied by paying guests over a specific period.
Feedback provided by guests after their stay at a short-term rental, including written reviews and star ratings on various aspects such as…