Digital tools and platforms designed to enhance the guest experience, such as smart home devices, high-speed Wi-Fi, keyless entry systems, and entertainment systems.
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A comparison of a specific metric (e.g., revenue, bookings) between the current year and the previous year, used to track performance trends.
The ability to communicate with guests in their native language, either directly or through translation services, enhancing their experience and fostering positive…
A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules,…
A feature on platforms like Airbnb and VRBO that allows guests to book a short-term rental instantly without needing host approval.