A booking request made directly by a guest through a platform’s booking system, as opposed to an inquiry or pre-booking communication.
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Choosing and implementing technology solutions (e.g., property management software) based on their ability to handle and streamline guest requests effectively.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
Desirable and often unique features or services offered at a short-term rental that enhance guest satisfaction and differentiate it from competitors, such…
An online platform specifically designed for finding and booking furnished, short-term rentals, often catering to traveling professionals.