A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
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Providing a digital or physical guest book where guests can leave reviews, offer suggestions, and access helpful information about the property and…
A compact and functional kitchen space within a short-term rental, typically equipped with essential appliances and cookware to enable guests to prepare…
A recognition program by Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings…
Adopting environmentally friendly practices in short-term rental operations, such as using energy-efficient appliances, reducing water consumption, and offering eco-friendly amenities.