A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, local recommendations, and emergency contacts.
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The exchange of information, inquiries, and updates between guests and hosts throughout the booking and stay process.
Online tools or software that allow hosts to compare their rental rates and fees with similar properties in their area, ensuring competitive…
A fictional term for a curated welcome basket offering local or themed treats and beverages, enhancing the guest experience with a personalized…
The automated process of updating calendar availability, rates, and booking details across multiple OTAs in real-time to prevent double bookings.