The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering positive reviews.
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The use of dynamic pricing tools that adjust rental rates based on factors like demand, seasonality, and competitor pricing.
A reservation system where guests are placed in a waiting list or queue when a property is in high demand, with bookings…
A comprehensive document or digital resource provided to guests upon booking confirmation, containing essential information about the property, check-in instructions, local recommendations,…
Adhering to fair housing laws and platform policies by maintaining a non-discriminatory hosting policy, welcoming guests from all backgrounds and demographics.