The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering positive reviews.
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A type of adjustable lighting fixture with a curved arm, often used in short-term rentals to provide focused task lighting or accent…
Essential items and consumables provided for guests’ convenience and comfort, such as toiletries, linens, towels, and basic kitchen supplies.
A thoughtful gesture provided to guests upon arrival, such as a bottle of wine, local snacks, or a personalized note.
Examining the average time between booking confirmation and the actual guest arrival date on a weekly basis, helping hosts anticipate demand patterns…