Online platforms specializing in listing and booking furnished apartments, houses, or rooms for short-term stays.
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Cancellation policies that offer guests varying degrees of flexibility and refunds based on the timing and circumstances of their cancellation.
Software hosted on remote servers that allows property managers to manage bookings, guest communication, and other operational tasks from any device with…
A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues,…
The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their…