Online platforms specializing in listing and booking furnished apartments, houses, or rooms for short-term stays.
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Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.
The percentage of booked nights in a short-term rental property during a specific quarter (every three months), calculated by dividing booked nights…
A refundable amount held by the platform or host to cover potential damages or extra cleaning costs incurred during a guest’s stay.
A third-party individual or company hired by a property owner to manage their short-term rental listing and guest communications, often without the…