Cancellation policies that offer guests varying degrees of flexibility and refunds based on the timing and circumstances of their cancellation.
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A recognition program by Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings…
Actively monitoring and responding to guest reviews, resolving issues promptly, and building a strong online reputation to attract future bookings.
A feature within the messaging systems of platforms like Airbnb and VRBO that allows hosts to disregard and hide messages from specific…
The percentage of potential guests who initiate a booking process on a short-term rental platform but do not complete it.