Metrics used to measure the success and performance of a short-term rental business, such as occupancy rate, average daily rate, and revenue per available room.
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Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
A type of countertop made from gneiss, a durable and aesthetically pleasing metamorphic rock, often featured in kitchens or bathrooms of high-end…
Maintenance and cleaning procedures specifically for linens, towels, and other fabric-based amenities in a short-term rental, impacting guest satisfaction and hygiene standards.
Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.