A feature on some platforms that allows guests to book a property instantly without waiting for host approval, often increasing booking rates.
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A set of rules and instructions provided to guests outlining acceptable behavior, property usage limits, and other important information to ensure a…
Guidelines or procedures established by hosts for handling delicate or valuable items within the rental property, ensuring their protection and minimizing the…
The fee charged by a property manager or management company for their services, typically calculated as a percentage of the rental income…
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.