The process of intentionally crafting memorable and positive experiences for guests throughout their entire stay, from pre-booking to post-stay.
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A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.
A thorough inspection of a short-term rental property conducted by the host or a designated representative before and after each guest stay,…
The use of high-quality, professional photographs to showcase a short-term rental property in its best light, enhancing its visual appeal and attracting…
Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email.