The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
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A colloquial term referring to a cleaning professional or service specializing in preparing short-term rental properties between guest stays.
Data that guests willingly and proactively share with hosts, such as preferences and interests, to enhance their stay experience.
Digital tools and resources designed to assist with various aspects of short-term rental management, including channel management software, pricing tools, and guest…
A 12-month period used for financial reporting and tax purposes, which may not necessarily align with the calendar year. Important for hosts…