The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
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The use of smart devices and technology to automate and remotely control aspects of a short-term rental property, such as thermostats, locks,…
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A hybrid accommodation option that combines elements of a hostel’s social atmosphere with the privacy and amenities of a short-term rental, often…
A section in a rental agreement that requires disputes between the host and guest to be settled through binding arbitration instead of…