The continuous cycle of gathering guest feedback, analyzing it for areas of improvement, implementing changes, and then seeking further feedback to ensure guest satisfaction.
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The exchange of information, inquiries, and updates between guests and hosts throughout the booking process and duration of the stay.
Providing guests with access to streaming services like Netflix as part of the amenities offered in a short-term rental.
An electronic door lock that can be controlled remotely, allowing hosts to provide keyless entry for guests and enhance property security.
Comprehensive training programs designed for employees who directly interact with guests, such as cleaning staff, maintenance personnel, and on-site property managers.