The continuous cycle of gathering guest feedback, analyzing it for areas of improvement, implementing changes, and then seeking further feedback to ensure guest satisfaction.
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A security measure used by hosts to verify the identity and criminal history of potential guests before confirming a booking.
Specialized insurance coverage designed to protect short-term rental businesses from risks associated with online operations, such as cyberattacks, data breaches, and online…
A document used to define and articulate a brand’s core message, values, and personality. For short-term rental hosts, a BMW helps create…
A pricing strategy used by short-term rental hosts to attract bookings during weekdays (typically Monday through Thursday) by offering a reduced rate…