The process of gathering insights into the preferences, motivations, and behaviors of target guests to tailor marketing efforts and enhance the overall guest experience.
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A designation awarded by VRBO to top-performing hosts who consistently provide exceptional guest experiences, maintain high property standards, and demonstrate commitment to…
A practice where multiple short-term rental operators or property managers pool their purchasing power to negotiate lower prices on supplies, amenities, or…
Engaging in or permitting the use, possession, or distribution of illegal drugs on a short-term rental property, which is a criminal offense…
A mobile payment platform that some short-term rental managers use to process payments and security deposits.