The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
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A percentage-based fee charged by platforms like Airbnb and VRBO to hosts for using their services, including listing exposure, booking processing, and…
The process of cleaning and preparing a short-term rental property between guest stays, often involving professional cleaning services, laundry, and restocking amenities.
The thorough cleaning process undertaken after guests check out of a short-term rental, ensuring the property is sanitized and prepared for the…
A software solution that centralizes communication with guests, allowing property managers to send automated messages, answer inquiries, and manage reviews.