The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
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When a host-sent special offer or pre-approval for a booking request expires after a certain period of time, requiring the guest to…
A pricing strategy that adjusts rental rates based on predictable fluctuations in demand, such as holidays, weekends, and special events.
A comprehensive plan for attracting guests to a short-term rental throughout the year, even during the off-season, using various marketing channels and…
Tailoring guest interactions, communication, and amenities to create a more personalized and memorable experience throughout their stay.