A detailed document provided to guests before arrival, containing essential information about accessing the property, using amenities, and contacting the host.
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The art of providing exceptional service and creating a welcoming and enjoyable experience for guests staying in a short-term rental.
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This Swedish word translates to ‘service provider.’ In the context of short-term rentals, it encompasses all individuals or businesses offering services to…
A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.