Refers to the use of security cameras and recordings as evidence in case of incidents or disputes involving guests or the property.
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A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and…
A specially designed building or tower built to withstand tsunami forces and provide a safe refuge for evacuees.
Systematically analyzing guest reviews and feedback to identify areas for improvement and enhance the guest experience.
Comprehensive lists of tasks to ensure consistent cleaning, maintenance, and preparation of the rental property.