An additional charge applied per person beyond the maximum occupancy limit stated in the listing, covering extra resource consumption.
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Specific requirements, requests, or expectations communicated by guests before or during their stay, such as early check-in, late check-out, or dietary restrictions.
A comprehensive guide provided by the host containing information about the property, amenities, appliances, and local area.
A concise and easily digestible set of house rules for guests, presented in a format that can be reviewed quickly, such as…
The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay…