Additional features and services offered to guests beyond the basic necessities of a short-term rental, such as a hot tub, bicycles, or a welcome basket.
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A similar program on VRBO that recognizes hosts who meet specific performance standards and provide excellent guest service.
The average time it takes to clean, prepare, and make a short-term rental property ready for the next guest between bookings.
Characterizes a highly efficient and integrated approach to managing short-term rentals, often leveraging technology and automation to streamline operations.
Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.