A focus on providing guests with unique and memorable experiences beyond the typical accommodation, such as local tours, cooking classes, or adventure activities.
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The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and…
A personalized check-in experience where the host or a representative physically greets the guest upon arrival, providing a warm welcome and property…
A pricing strategy where higher rates are charged for desirable features, amenities, seasons, or events.
A semi-fictional representation of a host’s perfect guest, outlining their demographics, interests, travel habits, and desired experience. Used to tailor marketing and…