A focus on providing guests with unique and memorable experiences beyond the typical accommodation, such as local tours, cooking classes, or adventure activities.
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Technology used in chatbots and guest communication tools to understand and respond to guest inquiries naturally and efficiently.
Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
Creating engaging video tours or walkthroughs to showcase the property’s layout, amenities, and ambiance to potential guests.
A program on Airbnb that recognizes high-quality short-term rental properties that meet specific criteria, offering enhanced visibility and benefits.