Key performance indicators (KPIs) used to track the success of a short-term rental business, such as occupancy rate, average daily rate, and guest satisfaction scores.
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A legal doctrine requiring landlords to maintain their rental properties in a habitable condition, ensuring basic living standards like plumbing, heating, and…
A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
A set of guidelines provided by hosts to communicate expectations and ensure a respectful and enjoyable stay for guests.
A one-time charge added to the rental cost to cover the expense of cleaning the property between guest stays.