Detailed reviews and ratings provided by guests on platforms like Airbnb and VRBO, assessing the quality of the rental, host communication, and overall experience.
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Refers to a traditional business with a physical location, as opposed to an online-only business. In the context of short-term rentals, it…
A message sent to guests after their departure, politely asking them to share their feedback and leave a review about their stay.
In the context of short-term rentals, this refers to the percentage of guests who do not return for a repeat booking within…
A concise document or set of instructions provided to guests before arrival, outlining the essential steps for a smooth and efficient check-in…