The process of arranging for the management and disposal of one’s assets (including short-term rental properties) in the event of incapacity or death.
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A formal request from a guest or host to address repairs or upkeep needed at a short-term rental property.
A cancellation policy that allows guests to cancel their booking with a full or partial refund, subject to certain conditions.
Software or tools used to manage communication with guests, including inquiries, bookings, and post-stay feedback.
A booking request made directly by a guest through a platform’s booking system, as opposed to an inquiry or pre-booking communication.