A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
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Insurance coverage that protects vacation rental owners from financial losses due to accidents, injuries, or property damage occurring on their property.
Hungarian term for “Host,” referring to individuals or companies who list and manage short-term rental properties on platforms like Airbnb and VRBO.
An online platform or software that allows hosts to create and manage their own websites for their short-term rental properties, often with…
A recognition awarded by Airbnb to hosts who consistently provide exceptional hospitality and meet specific performance criteria.