A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
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Using technology to automate repetitive tasks, such as messaging, booking management, and guest communication, to improve efficiency and guest satisfaction.
The maximum number of guests allowed to stay overnight at a property, often determined by local regulations, safety guidelines, and property capacity.
A detailed set of cleaning and disinfection procedures implemented between guest stays to maintain a high level of hygiene and prevent the…
A legally binding agreement between the host and the guest outlining the terms and conditions of the stay.