The process of verifying the identity and assessing the suitability of potential guests before confirming a booking, often involving background checks, reviews from previous hosts, and communication analysis.
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A special rate agreed upon between a host and a guest, typically for extended stays, corporate bookings, or repeat customers.
Methods and technologies employed to grant guests secure and convenient access to the rental property, such as smart locks, keypads, or lockboxes.
A playful term for an experienced and knowledgeable short-term rental host who is skilled in all aspects of property management and guest…
Exceeding guest expectations by providing exceptional service, personalized touches, and going above and beyond to create a memorable stay.