The process of effectively communicating with short-term rental guests before, during, and after their stay, addressing inquiries, providing instructions, and resolving issues promptly.
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Setting a timeframe for the validity of provided quotes to manage booking expectations and account for potential price fluctuations.
A system that allows guests to access the property using a code, app, or other digital means, eliminating the need for physical…
Targeted cleaning between guest stays that focuses on specific areas of the property requiring immediate attention, such as spills, stains, or high-traffic…
The formal procedure for challenging a decision made by a platform like Airbnb or VRBO, such as a booking cancellation penalty or…