The process of effectively communicating with short-term rental guests before, during, and after their stay, addressing inquiries, providing instructions, and resolving issues promptly.
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Offering communication and support to guests in their native language, either directly by the host or through translation services, to enhance the…
The steps involved in welcoming a new guest to a short-term rental, from booking confirmation to check-out instructions.
A form of insurance that protects property owners from financial losses arising from disputes or defects related to the property’s title or…
A comprehensive list of items and areas to inspect and maintain within a vacation rental property to ensure consistent quality and guest…