The process of effectively communicating with short-term rental guests before, during, and after their stay, addressing inquiries, providing instructions, and resolving issues promptly.
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High-quality, visually appealing images of a short-term rental property used in online listings to attract potential guests.
A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
A revenue management approach for short-term rentals that focuses on optimizing pricing and occupancy to maximize profitability, often using data analytics and…
An online community or platform where hosts of short-term rentals can connect with each other to share advice, ask questions, discuss industry…