A legally binding contract between a short-term rental host and a guest that outlines the terms and conditions of the rental agreement, often used for digital signatures and online platforms like Airbnb and VRBO.
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A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
Offering guests the convenience of making additional payments, such as for extra services or incidentals, through QR code-based payment systems.
Accommodating guest requests for check-in or check-out times outside the standard schedule, often requiring flexibility and communication from the host.
A collaboration platform by Facebook designed for internal communication and teamwork, potentially used by large short-term rental management companies for team communication…