A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
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The process of arranging for the management and disposal of one’s assets (including short-term rental properties) in the event of incapacity or…
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The overall impression and satisfaction a guest has with their stay, encompassing all aspects from booking to checkout.
The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within…