Cleaning protocols that prioritize the health and safety of both guests and cleaning staff, using eco-friendly products and fair labor practices.
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Refers to the seamless integration between a property management system (PMS) and online travel agents (OTAs) like Airbnb and VRBO, enabling real-time…
The ability for hosts to tailor their pricing and booking terms for specific guests or situations, such as offering discounts for longer…
The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for…
Understanding and respecting the preferred communication channels and styles of individual guests, enhancing guest satisfaction and fostering positive interactions.