A tax imposed by some countries on digital services, including online booking platforms like Airbnb and VRBO, that may impact the final cost for guests.
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Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical…
Implementing secure and convenient keyless entry systems, such as smart locks or keypad entry, to streamline check-in and enhance guest security.
Providing essential and thoughtful amenities for guests in a short-term rental, such as toiletries, cleaning supplies, coffee, tea, and basic pantry items.
The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for…