Personalized and detailed messaging to guests, often in the form of welcome letters or pre-arrival emails, providing essential information and enhancing their experience.
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A detailed receipt provided to guests, breaking down charges for accommodation, cleaning fees, taxes, and any additional services or expenses incurred during…
The process of identifying, assessing, and mitigating potential risks associated with short-term rental operations, such as property damage, liability claims, and legal…
The maximum number of guests allowed to stay in a short-term rental property at any given time, often stipulated by local regulations…
The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering…