Making the property accessible to guests with disabilities by providing features like ramps, grab bars, and wider doorways, as required by law and ethical considerations.
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A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
The exchange of information and interaction between hosts or property managers and guests throughout the booking and stay process.
An online platform or section of a website where guests can access their booking details, communicate with hosts, make payments, and access…
The primary customer segment that Ibis hotels aim to attract, typically budget-conscious travelers and business travelers.