The overall positive sentiment and satisfaction a guest derives from their stay at a short-term rental. It encompasses all aspects of the guest journey, from pre-booking communication to post-stay follow-up, with the goal of creating memorable and enjoyable experiences.
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The process of preparing a short-term rental for new guests between bookings, including cleaning, restocking supplies, and performing necessary maintenance.
Implementing sustainable and environmentally friendly cleaning practices in short-term rentals, such as using biodegradable cleaning products, reducing water usage, and properly disposing…
A prominent feature or element in a property’s photography or description that draws attention and creates visual interest.
Encouraging and responding to guest reviews on platforms like Airbnb and VRBO. Positive reviews build trust and credibility, while addressing negative feedback…