Utilizing various communication channels, such as messaging apps, email, and phone calls, to provide timely and personalized responses to guest inquiries and needs.
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Similar to e-commerce, it refers to potential guests who initiate a booking on platforms like Airbnb or VRBO but leave before completing…
Special pricing agreed upon between a host and a guest, often for extended stays or repeat bookings.
Implementing eco-friendly measures in short-term rental operations, such as energy conservation, waste reduction, and responsible sourcing, to minimize environmental impact.
Software used to manage interactions with guests, including communication, booking history, and preferences.