Encouraging and responding to guest reviews thoughtfully, addressing both positive and negative feedback to improve future guest experiences and build a strong online reputation.
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The process of verifying the identity of guests booking a short-term rental to enhance security and prevent fraudulent bookings.
The process of welcoming and integrating new short-term rental owners who have hired a property manager or management company. This typically involves…
Refers to how close a short-term rental property is to popular attractions, landmarks, restaurants, or other points of interest that potential guests…
Data that guests willingly and proactively share with hosts, such as preferences and interests, to enhance their stay experience.