Providing guests with the necessary information, resources, and tools to manage their stay autonomously, including self-check-in instructions, Wi-Fi details, and appliance manuals.
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The Albanian language. Providing basic Albanian phrases in your welcome guide or offering language exchange opportunities can create a welcoming atmosphere for…
The process of transferring funds between guests, hosts, and booking platforms for short-term rental transactions.
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
Up-to-date features and conveniences that enhance guest comfort and satisfaction, such as high-speed Wi-Fi, smart home devices, and streaming services.