Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
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Refers to the cyclical pattern of bookings a short-term rental experiences throughout the year, often influenced by seasonality, local events, and travel…
The average number of nights that guests typically stay in a short-term rental, influenced by factors like property type, location, and seasonality.
Elements incorporated into a short-term rental property to ensure the safety and well-being of guests, such as smoke detectors, carbon monoxide detectors,…
Software that helps hosts manage interactions with potential and past guests, centralizing communication, tracking preferences, and automating personalized messages to improve guest…