Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
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Third-party platforms like Airbnb and VRBO that connect travelers with short-term rental accommodations. OTAs provide visibility, booking management tools, and marketing reach…
Implementing internet-connected devices and systems to promote sustainable practices, such as energy-efficient appliances, water conservation measures, and waste management solutions.
A legal doctrine requiring landlords to maintain their rental properties in a habitable condition, ensuring basic living standards like plumbing, heating, and…
Allowing guests to access the property before the standard check-in time, often for an additional fee or subject to availability.