Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
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Software designed to manage guest accounts, track expenses, and generate financial reports specifically for short-term rental properties.
The process of identifying, diagnosing, and resolving problems or issues that may arise during the operation of a vacation rental, such as…
Optional cleaning services offered to guests staying for an extended period, providing a refresh of the property and linens during their stay.
Refers to a meticulous and comprehensive cleaning process, often section by section, that ensures a short-term rental is spotless and sanitized for…