Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
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A desirable feature for short-term rentals located near rivers, offering scenic views, recreational opportunities like fishing and kayaking, and a unique selling…
A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to…
The practice of repurposing existing buildings or spaces for short-term rental accommodations, often involving the renovation or conversion of older structures.
The design and layout of the software or platform used by hosts to manage their short-term rentals, impacting the ease of use,…