A predefined plan outlining steps to address urgent property issues during a guest’s stay, such as plumbing leaks, heating failures, or security concerns.
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A legally binding contract between the property owner/manager and the guest outlining the terms and conditions of the short-term rental, including rental…
A contactless check-in process allowing guests to access the property using electronic locks or key codes.
The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.
The process of managing and updating the availability of a short-term rental property across multiple booking platforms to avoid double bookings and…