A predefined plan outlining steps to address urgent property issues during a guest’s stay, such as plumbing leaks, heating failures, or security concerns.
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The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering…
The practice of strategically setting rental rates, analyzing market demand, and adjusting pricing to maximize occupancy and profitability for short-term rentals.
A system that allows guests to access the rental property using a code, app, or other electronic means, eliminating the need for…
Statistical data about guests, such as age, gender, location, travel purpose, and interests. Understanding guest demographics helps tailor marketing efforts and personalize…