The use of software or platforms to automate repetitive guest communication tasks, such as sending booking confirmations, providing check-in instructions, and requesting reviews.
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The degree to which a short-term rental listing accurately represents the property, amenities, and guest experience, ensuring transparency and setting realistic expectations…
Additional services offered to guests for an extra fee, such as airport transfers, grocery delivery, or local experiences.
Collaborative agreements between short-term rental owners and businesses offering complementary services, like cleaning, concierge, or local experiences, to enhance guest value.
Curated activities or experiences offered to short-term rental guests that go beyond typical tourist attractions, allowing them to deeply engage with the…