The importance of clearly communicating house rules and expectations to guests to ensure a smooth and enjoyable stay for all parties.
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Guidelines outlining procedures for replacing damaged, lost, or stolen items within a short-term rental property, typically covering responsibilities and associated costs.
A set of guidelines and expectations communicated to guests regarding their behavior, property use, and overall conduct during their stay.
A communication strategy that utilizes a centralized platform to manage guest messages from various channels, ensuring efficient and timely responses.
The standard or most common cancellation policy used by hosts or property managers in the short-term rental industry.